1. Standard Bank Transfer

This transaction is created when you add funds to your vFulfill Wallet using a regular bank-to-bank transfer (NEFT/IMPS/RTGS).

Additional Charges : Not applied

Amount is added to your vFulfill Wallet within 1–2 business days after verification by our team.

​✅ Credit

2. Razor Pay

This transaction is created when you add funds to your vFulfill Wallet using Razorpay’s payment gateway.
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​Additional Charges : Amount to be added + 3.5% payment gateway fee

Amount reflects in your vFulfill Wallet instantly once the Razorpay payment is successfully completed.

✅ Credit

3. Wallet Recharge Service Fee

It represents the 3.5% payment gateway fee charged by Razorpay on the deposited amount.

Whenever funds are added through the Razorpay method.
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​− Debit

4. Stripe (International Partners)

This transaction is created when an international partner adds funds to their vFulfill Wallet using Stripe’s international payment gateway.
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​Additional Charges : Amount to be added + 3.5% payment gateway fee
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✅ Credit

​​1. Product Sourcing Cost

​This charge happens when you ask vFulfill to source a specific product for you.

How it's calculated:
Per-unit price (as quoted in the RFQ) × Quantity
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​Once the sourcing request is approved.
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​− Debit

​2. Inwarding Fee

This fee is charged when new stock is labelled & added to the warehouse.

​How it's calculated:
₹5 × Number of units added

​At time of placing the sourcing request.
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​− Debit

​3. Storage Fee

This fee is for storing your products in the warehouse.
​
​How it's calculated:
₹0.10 × Number of units
​​
​When it's charged:

​Charged daily, based on quantity of products stored.
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​− Debit

​1. Order Management Fee
​

Covers IVR, human calling, and WhatsApp for both the order confirmation and NDR management.
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​How it's calculated: ₹25 per order
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​When an order is synced in vFulfill.

​− Debit

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2. Wingman Order Fee
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​

Covers automated WhatsApp messages to confirm orders, send updates, handle NDR, and reschedule deliveries with customers automatically to improve engagement.

​How it's calculated:
Charged per order, based on your subscription plan

​When an order is synced in vFulfill.
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​− Debit

​1. Order Fulfillment Fee

This fee covers all the steps involved in getting your order ready for shipment.

It includes picking the items from the warehouse shelf(outbound handling), printing labels, and packaging the products safely in a box packaging.

It covers all activities related to preparing an order for dispatch.
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​How it's calculated:

Example:

​When an order is placed on vFulfill.
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​− Debit

​2. Forward Shipping Fee

It is the cost charged to ship an order from the warehouse to your customer.
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​How it's calculated:
Depends on the shipping rate card selected under store settings >> shipment settings in your vFulfill account.
​

​When an order is placed on vFulfill.
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​− Debit

​​3. Placed Order Cancellation Fee

This charge applies when you cancel an order that is already in the packaging or processing stage.

How it's calculated:
Only if the order has reached the processing or packaging stage at the time of cancellation.

​At cancellation, only if order had reached processing.
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​− Debit
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​1. COD Remittance

This is the cash collected by the delivery partner from your customers for COD orders.

How it's calculated:

​Orders delivered by Saturday are remitted on Monday evening.
​

Orders delivered by Tuesday are remitted on Thursday evening.

​✅ Credit

​2. COD Fee

This fee is for the delivery partner’s service in collecting cash on delivery (COD) from your customers.

How it's calculated:
A percentage or fixed amount (whichever is higher) of order value is charged on each delivered order, based on your shipment settings.

​After delivery, the transaction shows as Pending.

It is Processed and deducted from your wallet in the next COD remittance cycle.
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​− Debit

​3. Platform Convenience Fee

This is a service fee charged by vFulfill for processing and delivering your orders.
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​How it's calculated:
A percentage or fixed amount (whichever is higher) of order value is charged on each delivered order, based on your subscription plan.

​After delivery, the transaction shows as Pending.

It is Processed and deducted from your wallet in the next COD remittance cycle.
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​− Debit

​4. Order GST Deductions

​This charge applies to partners operating under vFulfill’s GST. It represents the GST component deducted from the order amount because vFulfill submits this tax to the Indian government on the seller’s behalf.
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​How it's calculated:
Based on the product’s GST rate (%)
​

​After delivery, the transaction shows as Pending.

It is Processed and deducted from your wallet in the next COD remittance cycle.
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​− Debit

​5. Tax Management Fee
​

This fee applies only to partners using vFulfill’s GST and covers handling your GST filings.

How it's calculated:
₹25 per delivered order

​After delivery, the transaction shows as Pending.

It is Processed and deducted from your wallet in the next COD remittance cycle.
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​− Debit

​6. Prepaid Remittance

This is the amount collected from your customer when you use vFulfill’s payment gateway for collecting the amount for prepaid orders.
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This transaction is created and processed when the order is synced to vFulfill.
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​✅ Credit
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​7. Payment Gateway Fee

It represents the 3.5% payment gateway fee charged on the prepaid amount collected using vFulfill’s payment gateway.
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This transaction is created and processed when the order is synced to vFulfill.
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​− Debit
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​1. RTO Handling Fee

This fee is charged when an order fails to deliver and is returned to the warehouse. It is considered an inward charge since the returned stock is added back to inventory.

How it's calculated:
₹5 per unit​

​When the returned order is inwarded back to the inventory.
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​− Debit
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​2. RTO Shipping Fee

This fee covers the cost charged by the delivery partner to ship the returned product back to vFulfill’s warehouse.

How it's calculated:
Same as the Forward Shipping Fee for the original delivery.

When the order is marked as RTO.
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​− Debit

1. Order Reverse Pickup (RVP) Fee

This fee is charged when you initiate an RVP request for a delivered order.

​How it's calculated:

The system auto-calculates the fee based on the number of items you request for pickup.

Charged immediately when the RVP request is initiated.

− Debit

2. Inventory RTV Fee (Return to Vendor)

This fee is charged when you request to move your remaining inventory out of the vFulfill warehouse.

How it's calculated:
₹5 per unit​
​
(Does NOT include RTV shipping, which is calculated later based on weight & distance.)

Charged when the RTV request is initiated by the vFulfill team from the backend.

− Debit

3. Lost Claims

vFulfill credits the claim amount for shipments marked Lost by the delivery partner.

How it's calculated:

Processed as per vFulfill’s Lost Claim Policy.
​
​Learn More ↗

Created when the order is marked as Lost on tracking page.

Credited on the last day of every month for all orders marked Lost in the previous month.

✅ Credit

4. Ad Account Recharge Fee (Optional)

This transaction is created only when you inform your account manager to recharge your Meta/Google Ad Account.

Applied when you request the recharge and the vFulfill team deducts the amount manually.

− Debit

1. Fund Withdrawal

This transaction is created when you request to withdraw money from your vFulfill Wallet to your bank account.

The requested amount is held immediately when you confirm the withdrawal.

Charges: No additional charges from vFulfill (bank fees, if any, may apply separately).

Amount is credited to your bank account within 1–2 business days after verification by our team.

​− Debit

1. Manual Settlement

This transaction is created when a specific credit or debit needs to be added manually to your wallet, and it does not fall under any existing transaction head.

This is only done after your confirmation.

Can be ✅ Credit or − Debit