We’re excited to share September’s updates designed to make managing your platform experience smoother, faster, and more efficient.
From policy improvements to product enhancements, these changes are based on your feedback so you can work smarter, save time, and make better data-driven decisions.
🌰 In a nutshell – here’s what’s new this month
Lost Shipment Claims Automated – Automatic wallet credits for lost shipments, eliminating manual follow-ups.
Convenience Fee Capped – Clear minimum and maximum caps across all subscription plans for fairer, predictable fees.
Mobile-Optimized RFQ – Fully responsive RFQ form for getting product quotes anytime.
Product Research Tool – Share products instantly, view ratings, and track multiple test results for smarter insights.
Subscription Invoice Acessible – Invoices are permanently available for download.
Redesigned Pages for Easy Navigation – Cleaner, faster, and more organized pages for Unified Reporting, Manage Stores, and Manage Users.
Shipping Mode & Bulk Cancel – Streamlined settings for product level shipping rates and quick bulk cancellations.
⭐️ Policy Updates
1. Lost Shipment Claims Automated – Hassle-Free Wallet Credits
Lost shipment claims are now automatically credited for orders marked as “Lost” on the tracking page — without you having to raise any disputes or follow up.
✨ What’s New
Claims for orders placed after 1st April 2025 and marked lost on courier tracking have been credited to your VF wallet on 30th September 2025.
No reporting, follow-ups, or waiting required.
This process will continue automatically every month.
🚀 Why This Matters
Eliminates manual follow-ups.
Ensures predictable and reliable reimbursements. Saves time and reduces your effort.
2. Convenience Fee Capped – Fairer and Transparent
We’ve capped the convenience fee for all subscription plans to bring clarity and fairness, with clear maximum caps.
✨ What’s New
Plan | Before | Now |
Free Plan | 6% of order value, no cap | 6% of order value, Min ₹60 / Max ₹150 |
Mover Plan | 5% of order value, no cap | 5% of order value, Min ₹50 / Max ₹140 |
Shaker Plan | 4% of order value, no cap | 4% of order value, Min ₹40 / Max ₹130 |
Earthquaker Plan | 3% of order value, no cap | 3% of order value, Min ₹30 / Max ₹120 |
🚀 Why This Matters
Previously, high-value orders could incur disproportionately high fees.
The new maximum caps make fees fair, predictable, and consistent.
Helps partners maximise their profits and avoid unexpected charges.
3. Festive Season Surcharge – Temporary Shipping Fee Update
To manage the surge in demand, courier partners have introduced additional charges across the network. Accordingly, we have also implementing a temporary Festive Season Surcharge, effective 22nd September 2025 – 31st December 2025.
✨ Details
Surface Mode: INR 2 per shipment
Air Mode (Standard & Premium): INR 3 per shipment
Charges calculated per 500 g slab
⭐️ Platform Updates
1. Mobile-Optimized RFQ – Seamless On-the-Go Experience
The RFQ form is now fully responsive and optimized for mobile use. You can get product quotes and track RFQs easily from anywhere.
2. Product Research Tool – Smarter Insights, Sharable Results
The new improvements make it easier to share, assess, and compare performance - giving you a more complete view before deciding what to sell.
✨ What’s New
Share on Socials Instantly – Share favorite or winning products directly on social channels with a single click.
Product Ratings Now Visible – Each product now displays a rating based on multiple performance factors for faster insights.
Enhanced Test History & Transparency – .
1. Every time a product is tested, all previous results are recorded and displayed.
2. This means if a product didn’t qualify for Inner Circle initially but was re-tested later, you can now see both sets of results, giving you a complete view of how its performance has evolved over time.
3. This makes it easier to compare results, track improvements, and make informed decisions before choosing which products to sell.
🚀 Why This Matters
Better insights and control over your product research process.
Compare test results, share insights instantly, and make data-driven decisions with confidence.
3. Subscription Invoice – Always Available
Invoices for subscription are now permanently saved in your vFulfill account so you can access them anytime.
🚀 Why This Matters
Access invoices whenever needed.
Makes bookkeeping and record-keeping simpler and more reliable.
4. Resigned App Pages – Cleaner, Faster, and More Organized
We’ve redesigned key pages to make navigation easier and management more efficient.
✨ What’s New
Unified Reporting – Download Orders, Shipments, and NDR reports with filters in just a few clicks. (more options coming soon)
Manage Stores – Streamlined layout for quick access to connecting & managing stores.
Manage Users – Simplified interface for managing team roles and permissions.
🚀 Why This Matters
Saves time navigating between pages. Quick access to reports, store settings, or user roles without extra clicks.
🌟 User Requested Features Implemented
1. Shipping Mode & Bulk Cancel – Streamlined Order Management
✨ What’s New
Product - Level Shipping Mode Activated – Shipping mode can now be set at the product level, giving precise control over delivery methods for each product across different zones.
Bulk Cancel for Unlinked Orders – Cancel multiple unlinked orders in one go.
🚀 Why This Matters
Reduces mismatches between shipment and product-level settings.
Saves time with quick bulk cancellations.
📈 Product Research Tool – More Products, More Insights
We’ve continued expanding and improving our Product Research Tool to give you a larger pool of potential products to explore and sell.
✨ September Month’s Growth - Over 160+ products have been added to the catalog, with ROAS testing data available on 40+ products, and 15+ top-performing products in the inner circle fully tested.
🔗 Explore the Product Research Tool – Check out all the latest products and insights here.
👋 Wrapping Up!
We hope these September updates make managing your reports, stores, RFQs, and payments faster, smarter, and more efficient.
Every improvement comes from listening to your feedback, and we’ll continue working on ways to make your experience smoother and more helpful.
Thank you for being with us on this journey – your feedback drives everything we do. 😊